Dear Wal-Mart (on Wanamaker in Topeka, KS);
Thank you for employing someone in Hardware department that actually knows about the department he represents. It has been so long since I have seen an employee in your stores that actually know the department they are in. Bill was very helpful and had many recommendations when it came to paint. As we started painting, we found many of his recommendations were accurate and not just "fluff" like we find in other departments (i.e. the electronics department). We found our experience with Bill to be a pleasant one and were entertained (while learning good lessons) with his actual experiences in the realm of painting. Please employ more people of this caliber in the future.
Thank you Bill in Hardware for knowing your "stuff."
Sincerely,
Rob